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Customer hierarchy: Visibility & ability to assign campaigns

Multiple hierarchal relationships: Parent / child +++ (Not visible currently) Child / project (Currently visible in Centime, flattened to one line - example below) A few different goals for hierarchal relationships: Visibility: Parent with drop do...
Stella Rafaelidys about 2 years ago in AR Enhancements 0 Released

ACH Limit

When FNBO approves a client for ACH, they allot a daily ACH limit, meaning, a daily volume limit a customer can approve via ACH within a single day. Problem: today, if a client approves enough ACH payments and exceeds their daily limit, every paym...
Stella Rafaelidys about 2 years ago in Payments automation 0 Released

Posting: Payment type clarity

When posting a payment to the GL we are not currently indicating if the payment was ACH, Check or CentimeCard. Can we update our posting to include this? For example the two highlighted payments were made via ACH. Can we update the memo to reach ACH?
Stella Rafaelidys about 2 years ago in Payments automation 0 Released

AR manager working view (CRM for AR)

Overview: Given the feedback we have collected regarding the information displayed in AR and requests for additional data to be included that make this a CRM for the AR manager. Note: The text of the last note, required wrapped text Note date: Whe...
Stella Rafaelidys about 2 years ago in AR Enhancements 0 Released

Bulk Unassign Campaigns in Customer Tab

There are cases where a client has a very homogenous customer base (in terms of collections) where a single campaign will be more advantageous than multiple campaigns (less work). For example, the client Island elevators wants to assign the same c...
Joe about 2 years ago in AR Enhancements 2 Released

KPI: Last 12 months

Quick select option for the last 12 months
Stella Rafaelidys about 2 years ago in KPI 0 Released

Rules: Customer notification when invoice is updated

Updated invoice notification: If an invoice gets updated (cancelled, or the amount) can we trigger an event. Trigger: internal email, client email.
Stella Rafaelidys about 2 years ago in AR Enhancements 0 Released

Customer & Client Payment failure emails

Notify the customer with Payment Hub rejections or failures (CC or ACH) via email. Notify the client with Payment Hub rejections or failures (CC or ACH) via email.
Stella Rafaelidys about 2 years ago in AR Enhancements 2 Released

Auto-pay

Users: Our client's need to set a customer to auto-pay Our client's need to charge the payment form on file - to manually charge the CC or ACH account on file Our client's customer's desire to auto-pay invoices & eliminate work Requirements: A...
Stella Rafaelidys about 2 years ago in Customer Portal 0 Released

Positive pay

Problem statement: To combat fraudulent check activity, Positive pay is a process banks perform matching deposited checks against a list of scheduled an approved check payments. The bank reviews: The dollar amount, check number, payee and date. If...
Stella Rafaelidys about 2 years ago in Payments automation 0 Released