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Centime Ideas
Status Will not implement
Categories Invoice automation
Created by Sophia Yu
Created on Feb 5, 2024

Unable to explain why an invoice is being rejected

Add a new reason for rejecting an invoice: Inaccuracies on invoice document.

Currently the only 3 reject invoice approval reasons are "duplicate bill, data entry error, and incorrect approver".

In instances where there is something wrong with the document itself, none of these reasons apply so I have pointed the client to adding a note on the invoice. For issues with the document itself, can we add this reason to the dropdown list?

This would be useful in cases where the vendor is correcting the invoice & sending a new one.

What is the use case?

Approver would like to include a reason why the invoice is being rejected, so the AP agent can follow up and understand next steps

Impact?

unclear

Client / Prospects AWAITING (internal only) mission driven finance
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