In-App interactive warning for unusual payment activity

AP - payments

Requesting an interactive warning in the UI anytime a payment seems to be a red flag, allowing the payment authorizer to "confirm" or "reject" the unusual payment and record such in the invoice history.

Context: BO team frequently reaches out to CS team members to verify if certain payments should be processed. This is time sensitive and requires immediate action as the payment batch depends on it. While this is meant to safeguard against fraud, it is time-consuming and automation around this would be helpful.

I typically look up the invoice being paid and look at-

• Invoice History (was it submitted by the usual user, approved by the payment authorizer?)

• Supplier profile history (was the default payment method changed?)

• Payment history (have payments been made to this Supplier before? is the amount unreasonable?)

• Client payment patterns (is this amount egregious or in line with their payment amount activity?)

The most common "red flags" seem to be higher payment amount than previously spent and no payment history for Supplier. If the BO team could share their red flags that would be helpful.

2-factor payment release would be helpful but having a UI warning may also help eliminate the need for BO team to check with CS.