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Centime Ideas
Status In progress
Categories Payments automation
Created by Sophia Yu
Created on May 16, 2024

Updating Payment Approval Policy does not give adequate notification to User to resubmit payments

It is unclear that approval needs to be resent when the approval policy is changed.

What is the use case?

When you update the Payment Approver setting in AP, there is no notification that payments pending approval need to be resubmitted - you might think the change would just apply to the payments pending approval but the system reverts those back to Ready To Pay status and you need to resubmit.

Impact?

Infrequent

Is there a work around?

Yes - just review payments & resubmit in order to enact the new Payment Approval policy

Proposed solution?

Tooltip showing that payments will need to be resubmitted following the change to the payment approval policy.

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