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Centime Ideas
Status Review
Categories Foundation
Created by Sophia Yu
Created on Apr 16, 2024

SMS text 2FA is time consuming and cumbersome

CyberMaxx requested SSO

What is the use case?
  • SMS texts for two factor authentication can be time consuming and cumbersome

  • Dependency on cellular service can be annoying

  • Most clients already utilize authenticator apps or are used to the experience of single sign on

Impact?
  • It is annoying and time consuming

  • If you are traveling and using a laptop without a numeric keypad, this can be even more time consuming & annoying

  • Sometimes Centime kicks you out right after logging in - this happens to Wyeth & Sophia - and you have to do it again within a few moments of just having keyed in the 2FA.

Is there a work around?

Yes just continue to use the SMS text 2FA

Proposed solution?
  • Authenticator App

  • SSO

  • Attach files